Why Choose Novura Home
Novura Home pairs meticulous cleaning with family-safe, eco-friendly products, giving you a healthier space without the worry.
Our Story
Novura Home was founded by two lifelong friends who believe that how you care for a space reflects how you care for people.
Ismael grew up in the cleaning industry. His father started ISLAS Maintenance nearly 30 years ago — a janitorial and facilities company built on showing up, doing the work right, and treating every client like they mattered. Those values became second nature.
Mario built his career in design, where details aren't optional — they're everything.
When they decided to build a cleaning company together, they didn't want to create just another service. They wanted to build something that reflected what they'd both learned: that reliability is rare, that communication matters, and that a clean home isn't a luxury — it's a form of respect.
Thirty years of lessons. A friendship that goes back even further. And a simple commitment: your home deserves better than "good enough."
Insured & Trusted Cleaning Crews
Your home deserves the best care from people you can trust.
Fully Insured & Bonded
Every member of our cleaning crew is fully insured and bonded, providing you with peace of mind. In the rare event of any damage or issues, you're completely covered.
Our Insurance Covers:
- Property damage protection up to $2 million
- Comprehensive liability coverage
- Workers' compensation for all employees
- Theft and loss protection
Rigorous Screening
Every cleaning professional undergoes thorough background checks, reference verification, and a comprehensive interview process before joining our team.
Extensive Training
Our cleaning crews receive extensive training in the latest cleaning techniques, product usage, and customer service to ensure consistent, high-quality results.
Consistent Teams
We assign the same cleaning professionals to your property whenever possible, allowing them to become familiar with your specific needs and preferences.
Professional Management
Our teams are supervised by experienced managers who ensure quality control and address any concerns promptly and effectively.
Our 100% Satisfaction Guarantee
Your satisfaction is our top priority. If you're not completely happy with our service, we'll make it right.
Here's how our guarantee works:
- 24-Hour Window
If you're not satisfied with any aspect of our cleaning service, simply notify us within 24 hours of service completion.
- Detailed Feedback
Let us know what areas didn't meet your expectations so we can address them specifically.
- Prompt Re-Cleaning
We'll send a team back to your property as soon as possible to re-clean any missed or unsatisfactory areas at no additional cost.
- Continuous Improvement
Your feedback helps us improve our service for future cleanings, ensuring we meet your specific preferences and requirements.
This guarantee applies to all our residential and Airbnb cleaning services. We're committed to earning your trust and delivering exceptional results every time.
What Our Customers Say
"The smart-lock integration is a game-changer. I never have to worry about key handoffs or security with my Airbnb anymore."
"Their attention to detail is remarkable. They notice and clean things I wouldn't even think of. My home has never looked better."
"As an Airbnb host, their inventory tracking system gives me peace of mind. I always know exactly what's in my property and its condition."
"The digital reports after each cleaning are incredibly helpful. I can see exactly what was done and any issues that need attention."
"When they say 100% satisfaction guarantee, they mean it. They came back the same day to address my concerns without any hassle."
"Having the same cleaning team each time makes such a difference. They know my preferences and I trust them completely."